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UX Redesign · Case Study

NGO Digital Overhaul

Client type
Non-Governmental Organization
Scope
UX Redesign · Performance · Multilingual
Timeline
3 months
4×
Faster load time
3
Languages
62%
Bounce rate drop
100%
Mobile optimized
Project overview

Clarity over complexity.

A regional NGO had a website that no longer reflected the quality of their work. Built on an outdated theme with no clear information hierarchy, it was slow, hard to navigate, and difficult for the internal team to update.

PLAVI delivered a full UX redesign and rebuild — faster, cleaner, and fully manageable by non-technical staff.

The challenge

Outdated site, overwhelmed team

The existing site had grown organically over years — page after page added without structure. Navigation was confusing, mobile experience was broken, and every content update required developer involvement.

The solution

Structured redesign, empowered team

We audited the existing content, restructured the information architecture, and rebuilt the site on Bricks Builder with a clean component system. The internal team received a full training session and can now manage all content independently.

What we built

Full scope of delivery.

🎨
UX Audit & Redesign
Full information architecture review and conversion-focused redesign.
Performance Optimization
4× faster load time through image optimization, caching, and CDN configuration.
🌐
Multilingual Implementation
Three-language setup with WPML and streamlined translation workflow.
📱
Mobile Optimization
Fully responsive build tested across all major devices and browsers.
Technology stack

Built with the right tools.

WordPressBricks BuilderWPMLACF ProCloudflare CDN
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